{"ref":"NC-HC-HR-05","title":"Orientation and In-Service Education","category":"Human resources","summary":"Requires every employee to complete orientation before working with clients, sets the orientation topics required by North Carolina law and NC Medicaid, sets the Agency's in-service education requirement of at least 8 clock hours every 12 months for direct care staff (the rules leave the number to the Agency), and requires records of all orientation and in-service education and attendance.","inShort":["Finish orientation before you work with any client.","Direct care staff complete at least 8 hours of in-service training every 12 months.","Hands-on care staff take bloodborne and airborne pathogen training every year.","If you serve Medicaid clients, you are trained on the visit verification system every year.","Check with the office if you are not sure what training is due. Overdue training can stop you from being scheduled."],"primaryCitation":"10A NCAC 13J .1003(d)","citations":["10A NCAC 13J .1003(d)","10A NCAC 13J .1003(f)(6)","10A NCAC 13J .0903(a)","G.S. 131E-144.5","NC Medicaid Clinical Coverage Policy 3L, §6.1.2","NC Medicaid Clinical Coverage Policy 3L, §7.4.1(d)","NC Medicaid Clinical Coverage Policy 3L, §7.10(d)"],"federalCitations":["29 CFR §1910.1030(g)(2)","29 CFR §1910.1030(h)(2)"],"surveyorAsks":["How many in-service hours does your policy require, and show me this aide's hours for the last 12 months.","Show me the orientation checklist for your newest aide, completed before the first visit."],"forms":[{"ref":"NC-HC-HR-05-A","title":"Orientation Checklist"},{"ref":"NC-HC-HR-05-B","title":"In-Service Education Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (10A NCAC 13J .1003(d))","5. Orientation Topics","6. How Orientation Is Delivered","7. Annual In-Service Education","8. Training for Managers","9. Tracking and Overdue Training","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"nc-hca","state":"North Carolina","service":"Home care","guides":[{"path":"/guides/staff-policy-acknowledgment/","h1":"Staff policy acknowledgment: how read-and-sign works in home care"},{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}