{"ref":"NC-HC-GOV-03","title":"Licensure, License Changes, and Notices to the Division of Health Service Regulation","category":"Governance","summary":"Keeps the Agency's home care license valid: one license for each premises, renewed before it expires on December 31, posted where the public can see it, and covering every service the Agency provides. Sets out each change DHSR must be told about and when, how clients are told within 10 days of a change to the license, and what the Agency does if it stops a service or closes.","inShort":["The Agency may provide only the services listed on its North Carolina home care license.","Never offer a client a service the Agency is not licensed for, such as nursing care. Ask the office if you are unsure.","The license is renewed every year before December 31 and is posted at the office.","If the license is changed or suspended, every client is told within 10 days.","Changes such as a new owner, a new service or a new office address are reported to the state in advance."],"primaryCitation":"G.S. 131E-138","citations":["G.S. 131E-138(a)","G.S. 131E-138(c)","G.S. 131E-138(e)","G.S. 131E-138(f)","G.S. 131E-138(g)","G.S. 131E-136(1b), (1c), (3)","10A NCAC 13J .0902","10A NCAC 13J .0903","10A NCAC 13J .0906(d)","10A NCAC 13J .1001(e), (g)","10A NCAC 13J .1101(7), (8)","10A NCAC 13J .1401(f)","G.S. 131E-144.3(14)","NC Medicaid Clinical Coverage Policy 3L, §5.4.5(c)"],"federalCitations":[],"surveyorAsks":["Show me your current license. Does it list every service you are providing today?","Have you changed ownership, name, address, services or service area since your last survey? Show me the notices you sent."],"forms":[{"ref":"NC-HC-GOV-03-A","title":"Log of Notices to the Division of Health Service Regulation"},{"ref":"NC-HC-GOV-03-B","title":"Notice to Clients of a Change in the Agency's License"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (G.S. 131E-138)","5. Keeping the License Valid","6. Changes DHSR Must Be Told About","7. Services the Agency May Provide","8. Telling Clients About a Change in the License","9. Stopping a Service or Closing the Agency","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"nc-hca","state":"North Carolina","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}