{"ref":"NC-HC-ETH-01","title":"Code of Conduct, Professional Boundaries, and Client Property","category":"Ethics","summary":"Sets the standards of conduct for everyone who works in a client's home: respect, dignity and privacy; professional boundaries; honesty in records; no gifts, loans or financial involvement with clients; careful handling of client money, keys and medications; and the duty to report misconduct. Misappropriation of client property, diversion of drugs and fraud are matters the Agency must report to the Health Care Personnel Registry.","inShort":["Treat every client with respect and dignity, and protect their privacy.","Do not accept money, gifts, loans or property from clients. Small items like a card are fine; tell your supervisor.","Keep receipts for every errand and return all change.","Never take or use a client's medicine or belongings.","Record only what you really did. Report anything that seems wrong to your supervisor."],"primaryCitation":"G.S. 131E-144.3(2)","citations":["G.S. 131E-144.3(2)","G.S. 131E-144.3(5), (6)","G.S. 131E-256(a)(1)","10A NCAC 13O .0101","G.S. 108A-101(a), (j)","G.S. 90-640(b)","10A NCAC 13J .1003(e)","10A NCAC 13J .1401(b)"],"federalCitations":["42 CFR §488.301"],"surveyorAsks":["What do your staff do if a client offers them money or a gift?","How do aides handle a client's money when they shop for the client?"],"forms":[{"ref":"NC-HC-ETH-01-A","title":"Code of Conduct Acknowledgment"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (G.S. 131E-144.3(2))","5. Conduct in the Client's Home","6. Professional Boundaries","7. Gifts, Money and Property","8. Medications","9. Honesty in Records","10. Confidentiality and Privacy","11. Conflicts of Interest","12. Raising Concerns and Discipline","13. Responsibilities","14. Records and Compliance Monitoring","15. Staff Training","16. References","17. Related Policies and Forms","18. Approval","19. Revision History"],"version":"1.0","sample":false,"pack":"nc-hca","state":"North Carolina","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}