{"ref":"MO-HSP-GOV-04","title":"State Certification, Renewal, Surveys and Plans of Correction","category":"Governance","summary":"Explains the Missouri hospice certificate: when it is required, the temporary operating permit, posting, annual renewal and the fee scale, statistical reports, how the Agency handles Department surveys and complaint investigations, the statement of deficiencies and plan of correction time frames, and the Department's enforcement powers.","inShort":["Sample Agency, LLC may give hospice care only while it holds a current Missouri hospice certificate.","The certificate is renewed at least every 12 months, before it expires. A certificate that is not renewed is void.","State surveyors may come during business hours without notice. Let them in and call the Administrator right away.","After a survey the Agency files its plan of correction within ten business days.","Never change, create or back-date a record because of a survey."],"primaryCitation":"RSMo §197.252","citations":["RSMo §197.252","RSMo §197.254","RSMo §197.256","RSMo §197.258","RSMo §197.260","RSMo §197.262","RSMo §197.278","RSMo §197.280","19 CSR 30-35.030(1)","19 CSR 30-35.030(2)","19 CSR 30-35.030(6)-(8)","19 CSR 30-35.010(1)(E)1"],"federalCitations":["42 CFR §418.116","42 CFR Part 488"],"surveyorAsks":["Where is your certificate posted?","When does your certificate expire, and when did you send the renewal application and fee?"],"forms":[{"ref":"MO-HSP-GOV-04-A","title":"Certification, Survey and Department Contact Log"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (RSMo §§197.252-197.262; 19 CSR 30-35.030)","5. The Certificate and Posting","6. Initial Certification (for reference)","7. Annual Renewal","8. Statistical Reports","9. Surveys and Complaint Investigations","10. Statement of Deficiencies and Plan of Correction","10.1 How the Agency writes the plan of correction","11. Enforcement by the Department","12. Public Survey Reports","13. Responsibilities","14. Records and Compliance Monitoring","15. Staff Training","16. References","17. Related Policies and Forms","18. Approval","19. Revision History"],"version":"1.0","sample":false,"pack":"mo-hospice","state":"Missouri","service":"Hospice","guides":[{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}