{"ref":"MO-HH-HR-01","title":"Personnel Policies, Qualifications, Orientation, and Performance Evaluation","category":"Human resources","summary":"Sets the Agency's personnel standards: written job descriptions and the qualifications in 42 CFR §484.115 for every discipline, the hiring steps that must be finished before patient contact, orientation content (including Missouri dementia-specific training, emergency preparedness, infection control and abuse reporting), in-service training, identification, annual performance evaluation, conduct, and employee health, for every Missouri-licensed agency under 19 CSR 30-26.010(1)(A).","inShort":["You must meet the qualifications for your job and keep any license current.","Your background check, license check and orientation must be finished before you see patients.","Orientation covers patient rights, dementia care, abuse reporting, infection control and emergencies.","Home health aides need at least 12 hours of in-service training every 12 months.","You will have a written performance evaluation every year.","Do not visit patients if you have an illness that could spread; tell the clinical manager."],"primaryCitation":"42 CFR §484.115 (adopted by 19 CSR 30-26.010(1)(A))","citations":["19 CSR 30-26.010(1)(A)","19 CSR 30-26.010(1)(B)","RSMo §192.2495","RSMo §210.906","RSMo §285.530"],"federalCitations":["42 CFR §484.105(b)(1)(iv)","42 CFR §484.115","42 CFR §484.75(b)","42 CFR §484.80","42 CFR §484.102(d)(1)","42 CFR §484.70(c)","29 CFR §1910.1030(g)(2)"],"surveyorAsks":["Show me the job description and qualifications for the nurse, therapist, social worker and aide you hired most recently.","What does orientation cover, and where is the record that this employee completed it before seeing patients?"],"forms":[{"ref":"MO-HH-HR-01-A","title":"New Employee Orientation Checklist"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (42 CFR §484.115 (adopted by 19 CSR 30-26.010(1)(A)))","5. Job Descriptions and Qualifications","6. Hiring Steps","7. Orientation","8. Competency and Supervision of New Staff","9. In-Service Training","10. Identification","11. Performance Evaluation","12. Conduct and Discipline","13. Employee Health","14. Volunteers","15. Responsibilities","16. Records and Compliance Monitoring","17. Staff Training","18. References","19. Related Policies and Forms","20. Approval","21. Revision History"],"version":"1.0","sample":false,"pack":"mo-hha","state":"Missouri","service":"Home health","guides":[{"path":"/guides/staff-policy-acknowledgment/","h1":"Staff policy acknowledgment: how read-and-sign works in home care"},{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}