{"ref":"MO-HH-GOV-02","title":"Administrator, Alternate Administrator, and Clinical Manager","category":"Governance","summary":"Names the people who run the Agency day to day and who oversee patient care: the Administrator, the pre-designated alternate who acts when the Administrator is not available, and the clinical manager and alternate, with their qualifications, written designations, duties and availability during all operating hours, as 42 CFR §484.105(b) and (c) and §484.115 require of every Missouri-licensed agency.","inShort":["The Administrator, Pat Sample, runs the Agency day to day.","When the Administrator is away, Jo Sample is in charge, as authorized in writing.","The clinical manager, Robin Sample, RN, oversees all patient care and makes patient and staff assignments.","A clinical manager is available during all office hours. If you cannot reach one, call the Administrator.","Patients are given the clinical manager's name and contact details in writing."],"primaryCitation":"42 CFR §484.105(b) and (c) (adopted by 19 CSR 30-26.010(1)(A))","citations":["19 CSR 30-26.010(1)(A)","19 CSR 30-26.010(2)(B)2"],"federalCitations":["42 CFR §484.105(b)","42 CFR §484.105(c)","42 CFR §484.115(a)","42 CFR §484.115(c)","42 CFR §484.60(e)(5)","42 CFR §484.75(c)"],"surveyorAsks":["Who is your Administrator, and who acts when the Administrator is not available? Show me the written authorization.","Who is your clinical manager? How do you make sure a clinical manager is available during all operating hours?"],"forms":[{"ref":"MO-HH-GOV-02-A","title":"Written Designation of Administrator, Alternate Administrator, and Clinical Manager"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (42 CFR §484.105(b) and (c) (adopted by 19 CSR 30-26.010(1)(A)))","5. Qualifications","6. Written Designations","7. Duties of the Administrator","8. Duties of the Clinical Manager","9. Availability During All Operating Hours","10. Change of Administrator or Clinical Manager","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"mo-hha","state":"Missouri","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}