{"ref":"MO-HC-SUP-02","title":"Annual On-Site Evaluation of In-Home Workers","category":"Human resources","summary":"Every in-home service aide, including personal care aides, APC aides, homemakers, chore workers and respite care workers, receives a written performance evaluation at least once a year, based in part on at least one on-site visit to a participant's home, which also reviews the adequacy of the care plan with the participant. The evaluation is signed and dated by the supervisor and the aide and kept in the aide's personnel file; a report made by a supervisor who is not a registered nurse is initialed and reviewed by the Agency's registered nurse. If an evaluation is not done or not documented, every payment for that aide's services may be recouped.","inShort":["Every aide is evaluated in writing at least once a year.","The evaluation includes a supervisor's visit to a participant's home; you may or may not be there.","The supervisor asks the participant about your work and reviews the care plan with the participant.","You and the supervisor sign and date the evaluation; the nurse reviews it.","A missing evaluation can mean payment for your services is taken back, so the Agency never skips it."],"primaryCitation":"19 CSR 15-7.021(21)(B)","citations":["19 CSR 15-7.021(20)(C)","19 CSR 15-7.021(21)(B)","19 CSR 15-7.021(24)(B)4","13 CSR 70-91.010(3)(H)3","13 CSR 70-91.010(3)(H)4","13 CSR 70-91.010(3)(J)","19 CSR 15-7.010(4)(C)","MO HealthNet Personal Care Provider Manual §§2.3, 2.5"],"federalCitations":[],"surveyorAsks":["Show me this aide's most recent annual evaluation and the on-site visit it was based on.","Who signed it, and did the registered nurse initial and review it?"],"forms":[{"ref":"MO-HC-SUP-02-A","title":"Annual On-Site Evaluation of In-Home Worker"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (19 CSR 15-7.021(21)(B))","5. Who Evaluates and Who Reviews","6. Scheduling","7. The On-Site Visit","8. Required Contents of the Evaluation","9. Completing the Evaluation","10. Overdue Evaluations","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"mo-hca","state":"Missouri","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}