{"ref":"MO-HC-SAF-02","title":"Employee Safety, Threats, and Work Injuries","category":"Human resources","summary":"How the Agency protects its workers in participants' homes: access to public information sources on potential danger; acting on danger information from DSDS or another reliable source; documented protective steps when a worker reasonably believes someone in the household poses a danger, including a signed conduct agreement, two workers with DSDS approval, or an approved third party on site; no retaliation against a worker who declines to serve because of that belief; immediate written notice to DSDS of threats or abuse; safety in the field; and how work injuries are reported under Missouri workers' compensation law and OSHA rules.","inShort":["If you feel in danger in a home, leave and call 911 or the office.","You will not be punished for refusing a visit because you reasonably believe someone there is dangerous.","The Agency tells you about known dangers and may send two workers or require someone else to be present.","Report every work injury to your supervisor the same day, in writing.","Keep your phone charged, park in lit areas, and check in and out through EVV."],"primaryCitation":"19 CSR 15-7.021(18)(W)","citations":["19 CSR 15-7.021(16)(C)","19 CSR 15-7.021(18)(W)-(Y)","13 CSR 70-91.010(1)(C)1.D","13 CSR 70-91.010(3)(F)","RSMo 287.380","RSMo 287.420","MMAC In-Home Services Program Requirements 5.13.1.b"],"federalCitations":["29 U.S.C. §654(a)(1)","29 CFR §§1904.1, 1904.2, 1904.33, 1904.39"],"surveyorAsks":["Show me your employee safety policy. Which public information sources do employees have access to?","This worker said a household member was dangerous. What steps did you take, and where are they documented?"],"forms":[{"ref":"MO-HC-SAF-02-A","title":"Participant and Household Conduct Agreement"},{"ref":"MO-HC-SAF-02-B","title":"Employee Safety Concern and Work Injury Report"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (19 CSR 15-7.021(18)(W))","5. Public Information Sources","6. Danger Information from DSDS or Others","7. When a Worker Believes Someone Poses a Danger","8. Threats or Abuse Toward Staff","9. No Retaliation","10. Safety in the Field","11. Work Injuries","11.1 What the employee does","11.2 What the Agency does","11.3 OSHA reporting and records","12. Return to Work","13. Responsibilities","14. Records and Compliance Monitoring","15. Staff Training","16. References","17. Related Policies and Forms","18. Approval","19. Revision History"],"version":"1.0","sample":false,"pack":"mo-hca","state":"Missouri","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}