{"ref":"MO-HC-HR-05","title":"Orientation and In-Service Training Plan","category":"Human resources","summary":"The Agency's written training plan: 12 hours of orientation within 30 days of employment, with at least 6 hours (including the 2-hour agency and emergency orientation and dementia training) before any participant contact; a supervised on-the-job training review within 30 days; the care plan before the first visit; 5 hours of in-service each year after the first year with dementia updates; the waivers the rules allow; and how training is documented.","inShort":["You complete 12 hours of orientation within 30 days of starting, including at least 6 hours before your first participant visit.","Before your first visit you are trained on the Agency and emergencies, ethics, abuse reporting, infection control and dementia care.","A trainer watches you do personal care tasks within your first 30 days.","You get a copy of the care plan before you serve a participant.","After your first year you complete 5 hours of in-service training every year, including dementia updates. Sign every training record."],"primaryCitation":"19 CSR 15-7.021(22)","citations":["19 CSR 15-7.021(18)(U)","19 CSR 15-7.021(20)(B)","19 CSR 15-7.021(22)(A)-(C)","19 CSR 15-7.021(23)(A)-(C)","13 CSR 70-91.010(3)(D)1","13 CSR 70-91.010(3)(E)1-4","RSMo 192.2000.7","19 CSR 15-7.010(4)(D)","MO HealthNet Personal Care Provider Manual §§2.3, 2.4, 2.6","MMAC In-Home Services Proposal for Contract, Section V items 1, 3, 4, 5"],"federalCitations":["29 CFR §1910.1030(g)(2)"],"surveyorAsks":["Show me your written training plan and the agendas for orientation and in-service.","For this aide, show me the training report: dates, trainer, topics, hours, location, date of first participant contact and the aide's signature."],"forms":[{"ref":"MO-HC-HR-05-A","title":"Individual Training Report"},{"ref":"MO-HC-HR-05-B","title":"Training Waiver Verification Record"},{"ref":"MO-HC-HR-05-C","title":"Supervised On-the-Job Training Review"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (19 CSR 15-7.021(22))","5. Orientation Requirements","6. Orientation Curriculum","7. Supervised On-the-Job Training Review","8. Designated Trainers","9. Waivers of Training","10. In-Service Training","11. Nurses, Supervisors and Office Staff","12. Documentation of Training","13. Responsibilities","14. Records and Compliance Monitoring","15. Staff Training","16. References","17. Related Policies and Forms","18. Approval","19. Revision History"],"version":"1.0","sample":false,"pack":"mo-hca","state":"Missouri","service":"Home care","guides":[{"path":"/guides/staff-policy-acknowledgment/","h1":"Staff policy acknowledgment: how read-and-sign works in home care"},{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}