{"ref":"MO-HC-HR-04","title":"Personnel Records, Job Descriptions, and Employee Identification","category":"Human resources","summary":"Lists what every personnel file must hold under 19 CSR 15-7.021(24)(B) and the Personal Care Provider Manual, how files are kept confidential and made available to DHSS investigators, the written job descriptions and annual evaluations the rules require, and the permanent ID every worker carries and returns.","inShort":["Wear your Agency ID badge at every visit so the participant can see the Agency name. Show it whenever you are asked.","Report a lost badge to the office the same day. Return your badge when you leave the Agency.","Your personnel file holds your application, training, yearly evaluation and signed statements. It is kept confidential.","State investigators may review personnel files during an abuse, neglect or fraud investigation.","Tell the office about any change to your name, address or license or certificate."],"primaryCitation":"19 CSR 15-7.021(24)(B)","citations":["19 CSR 15-7.021(18)(F)","19 CSR 15-7.021(18)(V)","19 CSR 15-7.021(23)(A)","19 CSR 15-7.021(24)(B)1-10","19 CSR 15-7.021(24)(C)","19 CSR 15-7.010(4)(B)","19 CSR 15-7.010(4)(C)","19 CSR 15-7.010(4)(D)","13 CSR 70-91.010(3)(H)3","13 CSR 70-91.010(5)(E)5","MMAC In-Home Services Program Requirements 4.8","MO HealthNet Personal Care Provider Manual §§2.2, 2.3, 2.5"],"federalCitations":["42 U.S.C. §12112(d)","8 CFR §274a.2"],"surveyorAsks":["Pull three personnel files: show me the signed application, the training records, the annual evaluation and the signed rights and ethics statement.","Show me the signed statement that this supervisor received and reviewed the in-home service standards."],"forms":[{"ref":"MO-HC-HR-04-A","title":"Personnel File Checklist"},{"ref":"MO-HC-HR-04-B","title":"Employee Identification Badge Issue and Return Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (19 CSR 15-7.021(24)(B))","5. Contents of Each Personnel File","6. Separate Confidential Files","7. Job Descriptions and Lines of Supervision","8. Annual Evaluations","9. Employee Identification","10. Access to Personnel Files","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"mo-hca","state":"Missouri","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}