{"ref":"MI-HSP-VOL-01","title":"Volunteer Program","category":"Human resources","summary":"Sets out how the Agency recruits, screens, orients, trains, assigns, supervises and keeps volunteers; gives each volunteer the health and safety information Michigan requires; makes sure volunteer services follow the written plan of care; and documents volunteer hours, the 5 percent level of activity and the cost savings Medicare requires.","inShort":["Volunteers are part of the hospice team. Do only the tasks in your role and in the patient's plan of care.","Finish orientation, background check and TB screening before your first visit.","Wash your hands, stay home if you are sick, and know what to do in an emergency.","Record your hours after every visit. Tell Quinn Sample at once about any change in the patient or any concern about abuse.","Never give medicines, handle the patient's money or accept gifts."],"primaryCitation":"Mich. Admin. Code R 325.45361","citations":["Mich. Admin. Code R 325.45361","Mich. Admin. Code R 325.45347","Mich. Admin. Code R 325.45105(h)","Mich. Admin. Code R 325.45141","Mich. Admin. Code R 325.45145(2)","MCL 333.21415(2)","MCL 333.20173a","MCL 400.11a"],"federalCitations":["42 CFR §418.78","42 CFR §418.100(g)","42 CFR §418.52(b)(4)"],"surveyorAsks":["Who is your volunteer services director, and show me the volunteer program description.","Show me this volunteer's orientation, health and safety information and competency assessment."],"forms":[{"ref":"MI-HSP-VOL-01-A","title":"Volunteer Agreement, Confidentiality and Health and Safety Acknowledgment"},{"ref":"MI-HSP-VOL-01-B","title":"Volunteer Hours and Cost Savings Log"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (Mich. Admin. Code R 325.45361; 42 CFR §418.78)","5. Recruitment and Retention","6. Screening","7. Orientation and Training","8. Roles","9. Assignment and Supervision","10. Level of Activity and Cost Savings","11. Ending a Volunteer's Service","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"mi-hospice","state":"Michigan","service":"Hospice","guides":[{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}