{"ref":"MI-HC-SVC-02","title":"Personal Care and Household Support","category":"Service delivery","summary":"Sets out how direct care workers give personal care (bathing, dressing, eating, grooming, mobility, toileting and transferring) and household support (laundry, light housework, meal preparation, shopping) safely and with dignity; explains the difference between Home Help, which pays only for hands-on help, and MI Choice community living supports, which also include reminding, cueing and guiding; covers dementia care, safe food handling, observing and reporting skin and other changes, and documenting each task.","inShort":["Ask the client how they like things done, and let them do what they safely can.","Keep the client covered and the door closed during bathing and toileting.","Wash your hands and follow safe food handling every time you cook.","Look at the client's skin during care and report red or broken skin the same shift.","Write down every task you did on the daily log the same day."],"primaryCitation":"MPM Home Help §2.1","citations":["MPM Home Help §2.1","MPM Home Help §2.2","MPM Home Help §2.2.A","MPM Home Help §2.2.B","MPM Home Help §3","MPM Home Help §8.9.A","MPM MI Choice Waiver §4.1.D","MPM MI Choice Waiver §9.12.E","MPM MI Choice Waiver §9.17"],"federalCitations":["42 CFR §441.301"],"surveyorAsks":["Show me how this worker records the tasks she did today. Does the log match the Time and Task or work order?","How do your workers protect the client's privacy during bathing and toileting?"],"forms":[],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (MPM Home Help §2.1)","5. Principles for Every Task","6. Activities of Daily Living","7. Household Support (IADLs)","8. Program Differences: Hands-On Help, Reminding and Cueing","9. Dementia Care Under Community Living Supports","10. Safe Food Handling","11. Skin Care, Observation and Reporting","12. Documentation","13. Responsibilities","14. Records and Compliance Monitoring","15. Staff Training","16. References","17. Related Policies and Forms","18. Approval","19. Revision History"],"version":"1.0","sample":false,"pack":"mi-hca","state":"Michigan","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}