{"ref":"MI-HC-SUP-01","title":"Supervision of Direct Care Workers and In-Home Supervisory Visits","category":"Service delivery","summary":"Requires a supervisor to be available to every direct care worker whenever the worker is serving a client (by telephone allowed), a Michigan-licensed registered nurse to supervise community living supports workers who perform asterisked tasks, and in-home supervision of every direct care worker at least twice each fiscal year by a qualified professional, applied to all clients as the Agency's own standard. Sets what the supervisor checks at each visit, how findings are followed up, and how visits are recorded on Form MI-HC-SUP-01-A.","inShort":["A supervisor is always available by phone while you work.","A supervisor will watch you at work in a client's home at least twice each fiscal year.","For MI Choice personal care, your supervisor is a Michigan registered nurse.","The supervisor checks your care, your logs, your ID and how you treat the client.","Problems found at a visit are fixed and followed up."],"primaryCitation":"MPM MI Choice Waiver §9.12.B","citations":["MPM MI Choice Waiver §9.12.B","MPM MI Choice Waiver §4.1.D","MPM MI Choice Waiver §4.1.N","MPM MI Choice Waiver §9.12.E","MPM MI Choice Waiver §9.16","MPM MI Choice Waiver §9.18","MPM MI Choice Waiver §9.21.B","MPM MI Choice Waiver §9.21.C","MPM MI Choice Waiver §9.21.F","MPM MI Choice Waiver §9.23","MPM Home Help §8","MPM Home Help §8.6.B"],"federalCitations":[],"surveyorAsks":["Show me the in-home supervisory visits for this worker in the current fiscal year.","Who supervises your CLS workers, and how can a worker reach that RN during a shift?"],"forms":[{"ref":"MI-HC-SUP-01-A","title":"In-Home Supervisory Visit Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (MPM MI Choice Waiver §9.12.B)","5. A Supervisor Is Always Available","6. Who May Conduct In-Home Supervisory Visits","7. Schedule of In-Home Supervisory Visits","8. What the Supervisor Checks at the Visit","9. Follow-Up of Findings","10. Telephone Supervision Between Visits","11. Waiver Agency Monitoring","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"mi-hca","state":"Michigan","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}