{"ref":"MI-HC-SAF-03","title":"Direct Care Worker Safety in the Home","category":"Service delivery","summary":"Sets out how Sample Agency, LLC protects direct care workers who work alone in clients' homes and on the road: screening a home before the first visit, check-in while working alone, travel and winter driving, aggressive behavior, harassment and the right to leave an unsafe situation after making the client as safe as possible, safe lifting, chemicals, infestations and other hazards, reporting every injury the same day, MIOSHA injury and illness recording and the 8-hour and 24-hour reports to MIOSHA, workers' compensation, and protection from retaliation. Concerns are recorded on Form MI-HC-SAF-03-A.","inShort":["You will be told about known risks in a home before your first visit.","If you feel unsafe, call the office and use the safe word.","If you are threatened, make the client as safe as you can, leave, and call 911 or the office.","Report every injury and safety concern to your supervisor the same day.","You will never be punished for reporting a safety concern or an injury."],"primaryCitation":"MCL 408.1011","citations":["MCL 408.1011","MCL 408.1012","MCL 408.1065","MPM MI Choice Waiver §9.12.E","MPM MI Choice Waiver §9.13","MPM MI Choice Waiver §10.4.A","Mich. Admin. Code R 325.70001","Mich. Admin. Code R 408.22103","Mich. Admin. Code R 408.22129","Mich. Admin. Code R 408.22133","Mich. Admin. Code R 408.22139","Mich. Admin. Code R 408.22140","MCL 418.101 et seq."],"federalCitations":[],"surveyorAsks":["What do you know about a client's home before you send a worker there for the first time?","What does your worker do if a family member threatens her during a visit?"],"forms":[{"ref":"MI-HC-SAF-03-A","title":"Worker Safety Concern Report"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (MCL 408.1011)","5. Before the First Visit","6. Working Alone and Checking In","7. Travel and Winter Driving","8. Aggressive Behavior, Harassment and Leaving an Unsafe Visit","9. Safe Lifting and Ergonomics","10. Chemicals, Equipment and Other Hazards","11. Reporting Concerns and Injuries","12. No Retaliation","13. Responsibilities","14. Records and Compliance Monitoring","15. Staff Training","16. References","17. Related Policies and Forms","18. Approval","19. Revision History"],"version":"1.0","sample":false,"pack":"mi-hca","state":"Michigan","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}