{"ref":"MI-HC-BUS-03","title":"Electronic Visit Verification","category":"Business","summary":"Requires every Medicaid personal care visit (Home Help and MI Choice) that starts or ends in the client's home to be recorded in HHAeXchange or an approved alternative EVV system that captures the six federal data elements, explains how workers clock in and out, how the live-in caregiver exemption works, how missed or wrong entries are corrected, and how the Agency keeps manual edits low enough to meet the 85 percent quarterly compliance threshold MDHHS enforces.","inShort":["Clock in when you arrive and clock out when you leave, every visit, using the EVV app.","No signal? Use the app offline and connect by the end of the day.","Use the client's landline for the phone line only if the client agrees.","Never clock in or out for someone else or share your login.","If you forget or make a mistake, call the office the same day."],"primaryCitation":"42 U.S.C. §1396b(l)","citations":["MPM Electronic Visit Verification §1","MPM Electronic Visit Verification §2.1","MPM Electronic Visit Verification §2.2","MPM Electronic Visit Verification §2.3","MPM Electronic Visit Verification §3.1","MPM Electronic Visit Verification §3.2","MPM Electronic Visit Verification §3.2.C","MPM Electronic Visit Verification §3.4.A","MPM Electronic Visit Verification §5.1","MPM Home Help §8.8.C","MPM MI Choice Waiver §9.11","MPM MI Choice Waiver §9.12.E","MMP 26-10"],"federalCitations":["42 U.S.C. §1396b(l)"],"surveyorAsks":["Which EVV system do you use, and for which programs?","Show me how a worker clocks in and out, and how you correct a missed clock-out."],"forms":[{"ref":"MI-HC-BUS-03-A","title":"EVV Visit Correction Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (42 U.S.C. §1396b(l))","5. The Agency's EVV System","6. What Workers Do on Every Visit","7. Exemptions","8. Manual Edits and Corrections","9. Compliance Monitoring","10. Billing and Records","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"mi-hca","state":"Michigan","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}