{"ref":"MI-HC-BUS-01","title":"Home Help Agency Provider Standards","category":"Business","summary":"Sets out how the Agency works as an MDHHS-approved Home Help agency provider: keeping approved status, signing one Home Help Services Agreement (MSA-4676) per client, providing only the tasks and time on the provider Time and Task, meeting the adult services worker at the required interviews, submitting an accurate MSA-1904 invoice for each client each month, accepting the authorized payment as payment in full, reporting changes on time, and keeping records for seven years.","inShort":["Do only the tasks and time on the client's Home Help Time and Task.","If the client needs more help, tell your supervisor. Only the ASW can change the Time and Task.","Go to the adult services worker interviews when the office tells you.","Write down exactly what you did each day; it supports the monthly invoice.","Never ask a Home Help client or family to pay for authorized services."],"primaryCitation":"MPM Home Help §8.6","citations":["MPM Home Help §2.2.A","MPM Home Help §3","MPM Home Help §4.3","MPM Home Help §8.3","MPM Home Help §8.5","MPM Home Help §8.5.C","MPM Home Help §8.6","MPM Home Help §8.6.A","MPM Home Help §8.6.B","MPM Home Help §8.6.C","MPM Home Help §8.6.E","MPM Home Help §8.7","MPM Home Help §8.8","MPM Home Help §8.8.A","MPM Home Help §8.8.C","MPM Home Help §8.9","MPM Home Help §8.9.A","MPM Home Help §8.9.B","MPM Home Help §8.9.D","MPM Home Help §8.10","MPM Home Help §8.11.B"],"federalCitations":["42 CFR §440.167"],"surveyorAsks":["Show me the signed MSA-4676 and the provider Time and Task for this client, and the MSA-1904 invoices for the last three months.","How do you make sure caregivers do not do tasks or hours that are not on the Time and Task?"],"forms":[{"ref":"MI-HC-BUS-01-A","title":"Home Help Client Authorization and Service Verification Tracker"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (MPM Home Help §8.6)","5. Approved Agency Provider Status","6. Starting Services for a Home Help Client","7. Providing Only Authorized Services","8. Adult Services Worker Interviews and Proof of Identity","9. Service Verification and Billing","10. Reporting Changes","11. Records, Audits and Disenrollment","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"mi-hca","state":"Michigan","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}