{"ref":"LA-HSP-VOL-01","title":"Volunteer Program and Volunteer Coordinator","category":"Human resources","summary":"Sets out how the Agency recruits, screens, trains and supervises volunteers, the 16 training topics Louisiana requires, quarterly in-service, the duties of the volunteer coordinator, and how the Agency measures and documents that volunteer services equal at least 5 percent of its total hours of service.","inShort":["Volunteers are part of the hospice team. Quinn Sample coordinates them.","Every volunteer completes the required training before working with patients and is offered in-service every quarter.","Volunteers work only in assigned roles, under the supervision of an Agency employee.","Volunteers keep strict confidentiality, record what they did, and tell their supervisor about any change they notice.","Volunteer hours must be at least 5 percent of the Agency’s hours of service, so every volunteer hour is recorded."],"primaryCitation":"LAC 48:I §8217.Q, R","citations":["LAC 48:I §8217.Q","LAC 48:I §8217.R","LAC 48:I §8201 (Employee; Core Services)","LAC 48:I §8221.C.11-14","LAC 48:I §8217.D.2.c","R.S. 40:2184(2)(h)"],"federalCitations":["42 CFR §418.78","42 CFR §418.3 (Employee)","42 CFR §418.100(g)(3)"],"surveyorAsks":["Who is your volunteer coordinator, and is that person an employee?","Show me the training record for this volunteer, covering each required topic."],"forms":[{"ref":"LA-HSP-VOL-01-A","title":"Volunteer Agreement and Training Record"},{"ref":"LA-HSP-VOL-01-B","title":"Volunteer Hours and Cost Savings Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I §8217.Q, R)","5. Recruitment and Retention","6. Qualifications and Screening","7. Training","8. Quarterly In-Service","9. Volunteer Roles and Responsibilities","10. Supervision","11. The Volunteer Coordinator","12. Level of Volunteer Activity","13. Documentation and Cost Savings","14. Responsibilities","15. Records and Compliance Monitoring","16. Staff Training","17. References","18. Related Policies and Forms","19. Approval","20. Revision History"],"version":"1.0","sample":false,"pack":"la-hospice","state":"Louisiana","service":"Hospice","guides":[{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}