{"ref":"LA-HSP-ETH-02","title":"Prohibited Use of Social Media","category":"Ethics","summary":"Louisiana requires every hospice to state its prohibited use of social media and to train all staff, contracted or employed, on it. This policy lists what staff may never post or share, how the Agency’s own accounts are run, the required training topics, and what to do if a post breaches a patient’s confidentiality or dignity.","inShort":["Never post, share or send photos, videos or information about any patient, family or patient’s home, on any app, on or off duty.","A patient can be identified even without a name, so leave out any detail about patients.","Do not use personal messaging apps to share patient information with coworkers. Use the Agency’s secure system.","Do not friend or follow patients or families on social media.","If you see a post that breaks this policy, tell your supervisor or Lee Sample right away."],"primaryCitation":"LAC 48:I §8235.C.3","citations":["LAC 48:I §8235.C.3","LAC 48:I §8235.D.3.i","LAC 48:I §8231.A.6, 8","LAC 48:I §8217.Q.2.d"],"federalCitations":["45 CFR §164.502(a)","45 CFR §164.508","45 CFR §164.530(b), (e)"],"surveyorAsks":["Show me your social media policy.","Show me the training records for social media for all staff, including contract staff."],"forms":[{"ref":"LA-HSP-ETH-02-A","title":"Social Media Policy Acknowledgment"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I §8235.C.3)","5. What Is Prohibited","6. Photographs and Recordings for Care","7. Agency Accounts","8. Training","9. If a Prohibited Post Happens","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"la-hospice","state":"Louisiana","service":"Hospice","guides":[{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}