{"ref":"LA-HSP-ETH-01","title":"Compliance, Marketing, Referrals and Prohibited Solicitation","category":"Ethics","summary":"Sets out the Agency’s duties to the community under Louisiana’s hospice rules: accepting orders only from physicians, factual advertising, no door-to-door solicitation, never harassing or coercing anyone to choose or change hospice, never admitting a patient who is not terminally ill, plus professional boundaries, gifts, relationships with referral sources, federal fraud and abuse laws and the Agency’s compliance program.","inShort":["We accept orders to assess or admit a patient only from a licensed physician or an authorized physician representative, such as a hospital discharge planner.","Never go door to door looking for patients, and never pressure anyone to choose or change hospice.","Use only true, factual information when you talk about the Agency or hospice care.","Never offer or accept anything of value for referrals, and do not accept gifts of more than token value from patients or families.","Report any concern to your supervisor or the compliance officer. You will not be punished for reporting in good faith."],"primaryCitation":"LAC 48:I §8235.D.1","citations":["LAC 48:I §8235.D.1.a-d, h, j-k","LAC 48:I §8203.C.2.f","LAC 48:I §8207.A.4, 11","LAC 48:I §8221.C.15-16","LAC 48:I §8235.D.2.c-e","LAC 48:I §8217.A.2.e","LAC 48:I §8229.C.1"],"federalCitations":["42 U.S.C. §1320a-7b(b)","42 CFR §1001.952","31 U.S.C. §3729 et seq.","42 U.S.C. §1395nn","42 U.S.C. §1320a-7a(a)(5)"],"surveyorAsks":["From whom do you accept orders to assess or admit a patient?","Show me your advertising and marketing materials. Who checks they are factual?"],"forms":[{"ref":"LA-HSP-ETH-01-A","title":"Annual Compliance and Conflict of Interest Attestation"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I §8235.D.1)","5. Duties to the Community","6. Dealings With Patients and Families","7. Advertising and Marketing","8. Relationships With Referral Sources and Facilities","9. Fraud and Abuse Laws","10. The Compliance Program","11. Reporting Concerns and No Retaliation","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"la-hospice","state":"Louisiana","service":"Hospice","guides":[{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}