{"ref":"LA-HH-PR-01","title":"Patient Rights and Responsibilities","category":"Client rights","summary":"Sets out the 12 patient rights that LAC 48:I §9125 gives every patient of a Louisiana home health agency, how and when the Agency explains them in a language and manner the patient understands, who may exercise them for a patient, the contacts the patient must be given (the state home health hotline and the agency on aging, center for independent living, protection and advocacy agency, aging and disability resource center and quality improvement organization for the patient's area), the patient responsibilities the Agency asks patients to accept, and how staff protect and promote these rights. If the Agency is Medicare-certified, the notice also meets 42 CFR §484.50.","inShort":["Give and explain the notice of rights at the first visit, before any care, in a language the patient understands.","Get the patient's signature on the acknowledgment, or write down why it could not be signed.","Point out the state home health hotline, 1-800-327-3419, and the contacts for the patient's parish.","Treat the patient and the patient's property with respect at every visit.","Report any abuse, neglect, exploitation or injury of unknown source at once.","Never treat a patient differently because the patient complained or used a right."],"primaryCitation":"LAC 48:I §9125","citations":["LAC 48:I §9125","LAC 48:I §9125.A.9","LAC 48:I §9125.A.10","LAC 48:I §9123.B.3.k","LAC 48:I §9115.B.1.n","LAC 48:I §9115.B.1.o","LAC 48:I §9111.C.2","LAC 48:I §9103.K.2.l"],"federalCitations":["42 CFR §484.50","42 CFR §484.50(a)","42 CFR §484.50(b)","42 CFR §484.50(c)","42 CFR §484.50(e)","42 CFR §484.2"],"surveyorAsks":["Show me the written notice of rights you give patients. When is it given, and how do you explain it to a patient who does not read English?","Where in this record is the patient's signature confirming receipt of the notice of rights?"],"forms":[{"ref":"LA-HH-PR-01-A","title":"Notice of Patient Rights and Responsibilities"},{"ref":"LA-HH-PR-01-B","title":"Patient Rights and Admission Orientation Acknowledgment"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I §9125)","5. The Patient's Rights Under Louisiana Law","6. When and How the Notice Is Given","7. Who Exercises the Patient's Rights","8. Admission Orientation","9. Contacts the Patient Must Be Given","10. Patient Responsibilities","11. Protecting Rights at Every Visit","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"la-hha","state":"Louisiana","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}