{"ref":"LA-HH-ORD-01","title":"Authorized Healthcare Provider Orders, Verbal Orders, and Signatures","category":"Clinical tasks","summary":"Sets out who may order home health services, who at the Agency may take a verbal or telephone order, how orders are written down, read back and recorded in the plan of care, and how the Agency gets every plan of care and verbal order signed by the authorized healthcare provider within its own target and never later than the 60 days Louisiana allows.","inShort":["Give care only as the provider ordered it.","Only RNs, therapists (for their own field) and LPNs (within limits) may take a verbal order; aides and office staff never do.","Write the order down, read it back, and record the date, time and your signature.","Put the order in the plan of care and send it for signature within one business day.","The provider must sign within 14 days, and never later than 60 days.","If an order is unclear or seems unsafe, do not carry it out; call the provider and the clinical manager."],"primaryCitation":"LAC 48:I §9123.C.1","citations":["LAC 48:I §9123.C.1","LAC 48:I §9123.C.2","LAC 48:I §9115.B.1.d","LAC 48:I §9115.B.1.j","LAC 48:I §9123.E.1","LAC 48:I §9129.A.2","LAC 48:I §9129.C.11","R.S. 40:2116.31(B)(1)","LAC 46:XLVII.3703"],"federalCitations":["42 CFR §484.60(a)(3)","42 CFR §484.60(b)","42 CFR §409.43(b)","42 CFR §409.43(c)","42 CFR §409.43(d)"],"surveyorAsks":["Show me the verbal orders for this patient and the date each was signed by the provider.","Who in your agency may accept a verbal order? Can an aide or office staff take one?"],"forms":[{"ref":"LA-HH-ORD-01-A","title":"Verbal and Telephone Order Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I §9123.C.1)","5. Who May Give Orders","6. Who May Take a Verbal or Telephone Order","7. Taking a Verbal Order","8. Signatures and Follow-Up","9. Carrying Out Orders","10. PRN, Standing and Protocol Orders","11. Orders in the Clinical Record","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"la-hha","state":"Louisiana","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}