{"ref":"LA-HH-GOV-03","title":"Licensure, Surveys, Plans of Correction, and Appeals","category":"Governance","summary":"Explains how the Agency keeps its Louisiana home health license current, displays it, cooperates with unannounced surveys and complaint investigations, submits an acceptable plan of correction so that LDH receives it within 10 days, uses the informal dispute resolution process and appeal rights, and avoids the grounds for a provisional license, denial or revocation in LAC 48:I Chapter 91 and R.S. 40:2116.32 and 40:2116.36.","inShort":["We must hold a current Louisiana Department of Health license, displayed at the office.","Surveyors can arrive at any time without notice. Welcome them and call the Administrator right away.","Answer surveyors truthfully. Never change, back-date or create records for a survey.","After a survey, our plan of correction must reach LDH within 10 days.","Too many violations or valid complaints in a year can lead to a provisional license."],"primaryCitation":"LAC 48:I §9105","citations":["LAC 48:I §9105","LAC 48:I §9107","LAC 48:I §9111","LAC 48:I §9113","LAC 48:I §9115.B.1.f","R.S. 40:2116.32","R.S. 40:2116.36","R.S. 40:2116.37"],"federalCitations":["42 CFR §484.100","42 CFR §484.100(a)","42 CFR §484.100(b)"],"surveyorAsks":["Where is your current license displayed, and when does it expire?","When did you send your last renewal application, and was it at least 30 days before the license expired?"],"forms":[{"ref":"LA-HH-GOV-03-A","title":"Survey Log and Plan of Correction Tracker"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I §9105)","5. Holding and Displaying the License","6. Renewal and Fees","7. Avoiding a Provisional License","8. Surveys and Complaint Investigations","9. Statement of Deficiencies and Plan of Correction","10. Informal Dispute Resolution","11. Denial, Revocation, and Appeal","12. Duty to Disclose","13. Responsibilities","14. Records and Compliance Monitoring","15. Staff Training","16. References","17. Related Policies and Forms","18. Approval","19. Revision History"],"version":"1.0","sample":false,"pack":"la-hha","state":"Louisiana","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}