{"ref":"LA-HH-BUS-03","title":"Electronic Visit Verification for Louisiana Medicaid Home Health Services","category":"Business","summary":"Sets out how the Agency uses electronic visit verification for Louisiana Medicaid nursing and therapy visits rendered in the home, as the 21st Century Cures Act and the LDH EVV Policy and Procedures (revised March 9, 2026) require, including the written internal policies LDH requires, clocking in and out, credentials, manual entries and edits, the connectivity test form, the utilization threshold, and ending access.","inShort":["Clock in when you arrive and clock out when you leave at every Louisiana Medicaid visit.","Never share your EVV password or log in as someone else. That is fraud.","If you miss a clock-in or clock-out, tell the office the same day and sign the correction.","Only a supervisor, in person, can fill out a connectivity test form for a home with no signal.","A broken phone or no data plan is not a reason for a manual entry."],"primaryCitation":"42 U.S.C. §1396b(l)","citations":["LDH EVV Policy and Procedures (OAAS-ADM-23-001 / OCDD-A-23-005, revised March 9, 2026)","R.S. 46:438.3","LAC 48:I §9129.B"],"federalCitations":["42 U.S.C. §1396b(l)"],"surveyorAsks":["Which of your visits must be recorded in EVV, and which system do you use?","Show me the signed EVV attestation for this nurse."],"forms":[{"ref":"LA-HH-BUS-03-A","title":"EVV User Attestation"},{"ref":"LA-HH-BUS-03-B","title":"EVV Manual Entry and Edit Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (42 U.S.C. §1396b(l))","5. Visits That Require EVV","6. The Agency's Written EVV Policies","7. Clocking In and Out","8. Credentials","9. Missed Clock-Ins, Manual Entries, and Edits","10. Locations Without Connectivity","11. Utilization Threshold and Monitoring","12. Third-Party EVV Systems","13. Attestations, Training, and Ending Access","14. Responsibilities","15. Records and Compliance Monitoring","16. Staff Training","17. References","18. Related Policies and Forms","19. Approval","20. Revision History"],"version":"1.0","sample":false,"pack":"la-hha","state":"Louisiana","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}