{"ref":"LA-HC-HR-04","title":"Orientation, Performance Evaluation, Discipline, and Employee Grievances","category":"Human resources","summary":"Sets the orientation every new employee completes, the annual performance evaluation of every staff member (required by rule for direct care staff), the Agency's approach to discipline, and the written employee grievance procedure Louisiana requires, with protection from retaliation.","inShort":["You complete orientation before your first shift, including abuse reporting, privacy, social media and emergencies.","Your supervisor evaluates your work in writing at least once a year. Your training plan is based on it.","Falsifying records or EVV, or any abuse of a client, leads to removal from client care and may lead to dismissal.","If you have a workplace problem, talk to your supervisor or use the employee grievance form.","You will not be punished for reporting abuse or raising a concern in good faith. Retaliating against an abuse reporter is a crime."],"primaryCitation":"LAC 48:I.5029.C","citations":["LAC 48:I.5029.C.1","LAC 48:I.5029.C.4","LAC 48:I.5029.C.5","LAC 48:I.5029.C.8","LAC 48:I.5055.C.5","LAC 48:I.5055.C.9","LAC 48:I.5055.F.2.a","LAC 48:I.5055.J","LAC 48:I.5055.M.4","LAC 48:I.5063.I","La. R.S. 14:403.2","LDH EVV Policy and Procedures (OAAS-ADM-23-001 / OCDD-A-23-005)"],"federalCitations":["45 CFR §164.530(b)","29 CFR §1910.1030(g)(2)"],"surveyorAsks":["Show me this employee's orientation record. What did it cover and when?","Show me the annual performance evaluation for this direct care worker."],"forms":[{"ref":"LA-HC-HR-04-A","title":"New Employee Orientation Checklist"},{"ref":"LA-HC-HR-04-B","title":"Annual Performance Evaluation"},{"ref":"LA-HC-HR-04-C","title":"Employee Grievance Form"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I.5029.C)","5. Orientation for Every New Staff Member","6. Performance Evaluation","7. Discipline","8. Employee Grievance Procedure","9. No Retaliation","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"la-hca","state":"Louisiana","service":"Home care","guides":[{"path":"/guides/staff-policy-acknowledgment/","h1":"Staff policy acknowledgment: how read-and-sign works in home care"},{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}