{"ref":"LA-HC-HR-01","title":"Staffing, Staff Qualifications, Job Descriptions, and Volunteers","category":"Human resources","summary":"Sets how the Agency recruits and staffs enough qualified people to meet each client's service plan, the minimum qualifications for direct care staff and licensed professionals in Louisiana, written job descriptions for every position, and the written plan required if the Agency uses volunteers or student interns.","inShort":["Direct care workers must be at least 18 and able to read, write and understand English before they are hired.","You must finish 16 hours of training and a competency test before your first client visit.","Do only the tasks in your job description and the client's service plan. Never give skilled nursing care.","If you cannot cover a shift, call the office at once so a trained back-up worker can go.","Volunteers and student interns never give hands-on care to clients."],"primaryCitation":"LAC 48:I.5055","citations":["LAC 48:I.5053.A","LAC 48:I.5053.B","LAC 48:I.5053.C","LAC 48:I.5055.D","LAC 48:I.5055.E","LAC 48:I.5055.F","LAC 48:I.5055.K","LAC 48:I.5029.C.1","LAC 48:I.5029.C.2","LAC 48:I.5005.E.3","LAC 48:I.5003","LAC 48:I.9201","LAC 48:I.9231.A","La. R.S. 40:2179","Medicaid Services Manual, Chapter 30, §30.6"],"federalCitations":[],"surveyorAsks":["How do you make sure you have enough trained direct care staff for every client's schedule, including back-up workers?","Show me how you documented that this direct care worker was at least 18 and could read, write and understand English before hire."],"forms":[{"ref":"LA-HC-HR-01-A","title":"Job Description and Employee Acknowledgment"},{"ref":"LA-HC-HR-01-B","title":"Volunteer and Student Intern Plan and Agreement"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I.5055)","5. Planning Staff Numbers","6. Recruitment and Selection","7. Direct Care Staff Qualifications","8. Licensed Professional Staff","9. Job Descriptions","10. Volunteers and Student Interns","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"la-hca","state":"Louisiana","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}