{"ref":"LA-HC-GOV-05","title":"Surveys, Statements of Deficiencies, Plans of Correction, and Appeals","category":"Governance","summary":"Explains how the Agency prepares for and cooperates with LDH licensing and complaint surveys, posts statements of deficiencies, writes and carries out plans of correction, and uses its rights to informal reconsideration, administrative reconsideration and administrative appeal, with the deadlines Louisiana sets.","inShort":["LDH surveyors can arrive without notice, at the office or in a client's home.","Tell the Administrator right away when a surveyor arrives, and help them get the records they ask for.","Surveyors may interview you. Answer truthfully and in your own words.","Never change, add to or backdate a record because of a survey.","After a survey you will be trained on any correction that affects your work."],"primaryCitation":"LAC 48:I.5017","citations":["LAC 48:I.5009","LAC 48:I.5011.B","LAC 48:I.5011.C","LAC 48:I.5016.C","LAC 48:I.5017","LAC 48:I.5019","LAC 48:I.5021","LAC 48:I.5023","La. R.S. 40:2009.13"],"federalCitations":[],"surveyorAsks":["Where is your most recent annual survey statement of deficiencies posted?","Show me your plan of correction for the last survey and the evidence that each correction was made and is holding."],"forms":[{"ref":"LA-HC-GOV-05-A","title":"Survey, Statement of Deficiencies, and Plan of Correction Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I.5017)","5. Being Ready at All Times","6. During a Survey","7. Posting and Disclosure of Statements of Deficiencies","8. Writing and Carrying Out the Plan of Correction","9. Informal Reconsideration of Deficiencies","10. Sanctions, Provisional Licenses and Revocation","11. Administrative Reconsideration and Appeal of a Denial or Revocation","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"la-hca","state":"Louisiana","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}