{"ref":"LA-HC-GOV-02","title":"Administrator Qualifications, Responsibilities, and Designee","category":"Governance","summary":"Sets the qualifications the Administrator must hold under Louisiana's HCBS licensing standards, the Administrator's responsibilities, the written designation of a person to act when the Administrator is temporarily unavailable, and the notices LDH must receive when the Administrator changes.","inShort":["The Administrator runs the Agency day to day and is responsible for following Louisiana's rules.","The Administrator can be reached at all times. If not, a designee named in writing is in charge.","If you cannot reach your supervisor about something urgent, call the Agency's main number. It is answered 24 hours a day.","The Administrator, or a designee, looks into every client grievance and answers in writing within five business days.","Ask the office who is acting as Administrator if you are not sure."],"primaryCitation":"LAC 48:I.5055.B","citations":["LAC 48:I.5055.A","LAC 48:I.5055.B","LAC 48:I.5055.C","LAC 48:I.5027.B.4","LAC 48:I.5027.B.6","LAC 48:I.5027.B.7","LAC 48:I.5007.B.5","LAC 48:I.5007.C","LAC 48:I.5007.E","LAC 48:I.5013.C","LAC 48:I.5021.D.10","LAC 48:I.5021.E","LAC 48:I.5051.D","La. R.S. 40:1203.2","Medicaid Services Manual, Chapter 30, §30.6"],"federalCitations":[],"surveyorAsks":["Who is your Administrator? Show me proof of Louisiana residency, education and the experience that meets LAC 48:I.5055.B.","Is the Administrator a full-time employee? Is the Administrator the administrator of any other licensed HCBS provider?"],"forms":[{"ref":"LA-HC-GOV-02-A","title":"Administrator Qualification Record and Written Designation of Designee"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (LAC 48:I.5055.B)","5. Qualifications","6. Felony Bar for Owners and the Administrator","7. Responsibilities of the Administrator","8. Other Duties Assigned by Rule","9. Written Designee","10. Appointment, Evaluation and Dismissal","11. Reporting a Change of Administrator","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"la-hca","state":"Louisiana","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}