{"ref":"GA-HC-BUS-02","title":"Electronic Visit Verification","category":"Business","summary":"If the Agency provides personal care services paid by Georgia Medicaid, requires every visit to be recorded in the electronic visit verification system the Georgia Department of Community Health requires, sets out how caregivers check in and out, how exceptions and manual edits are documented and approved, and how EVV data is protected, reviewed and used for billing.","inShort":["For Medicaid visits, check in when you arrive and check out when you leave, at the client's location.","Use only your own log-in. Never clock in or out for someone else or record time you did not work.","If the app, phone or signal fails, call the office on (404) 555-0100 before the visit ends.","Also complete your daily service record. EVV does not replace it.","Report a lost or stolen device to the office the same day."],"primaryCitation":"42 U.S.C. §1396b(l)","citations":["Ga. Comp. R. & Regs. 111-8-65-.10(3)","Ga. Comp. R. & Regs. 111-8-65-.09(4)(a)5","Ga. Comp. R. & Regs. 111-8-65-.09(4)(b)1","O.C.G.A. §49-4-168.1"],"federalCitations":["42 U.S.C. §1396b(l)","45 CFR §164.312"],"surveyorAsks":["Which of your services are subject to EVV, and which EVV system do you use?","Show me the six data elements for this visit."],"forms":[{"ref":"GA-HC-BUS-02-A","title":"EVV Visit Exception Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (42 U.S.C. §1396b(l))","5. Which System and Which Services","6. Recording a Visit","7. Exceptions and Manual Edits","8. Protecting EVV Data","9. Review and Billing","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"ga-phc","state":"Georgia","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}