{"ref":"FL-HSP-VOL-01","title":"Volunteer Program","category":"Human resources","summary":"Sets up the volunteer program Florida and Medicare require: a coordinator of volunteer services, recruitment and retention, screening, orientation and training before service, defined roles under a designated employee, supervision, and records of each volunteer’s hours and tasks so that volunteer time equals at least 5 percent of paid staff hours, with the cost savings documented.","inShort":["Volunteers are part of the hospice care team and work under Quinn Sample.","Volunteers are screened and trained before they visit patients.","Volunteers never give medications, never remove a patient’s medicines from the home and never drive patients in their own cars.","Record every visit and hour within 7 days.","Report any change in a patient or any safety concern to the nurse right away."],"primaryCitation":"s. 400.6105(4), F.S.","citations":["s. 400.6105(4), (6), F.S.","Rule 59A-38.012, F.A.C.","s. 400.601(4), F.S.","Rule 59A-38.001(6), F.A.C.","Rule 59A-38.004(3)(a)2.-3., F.A.C.","Rule 59A-38.006(5)(b), F.A.C.","s. 400.6096(4), F.S.","s. 408.809(1)(e), F.S.","s. 400.6045(1), F.S.","s. 400.606(1)(h), F.S."],"federalCitations":["42 CFR §418.78","42 CFR §418.100(g)(3)","42 CFR §418.56(a)"],"surveyorAsks":["Who is your coordinator of volunteer services? Show me the job description.","Show me how you calculate that volunteer hours are at least 5 percent of paid staff hours, and the record of each volunteer’s hours and tasks."],"forms":[{"ref":"FL-HSP-VOL-01-A","title":"Volunteer Agreement and Confidentiality Statement"},{"ref":"FL-HSP-VOL-01-B","title":"Volunteer Hours, Tasks and Cost Savings Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (s. 400.6105(4), F.S.; Rule 59A-38.012, F.A.C.; 42 CFR §418.78)","5. The Coordinator of Volunteer Services","6. Recruiting and Retaining Volunteers","7. Screening and Orientation Before Service","7.1 Volunteer orientation and training content","8. Roles","9. Supervision and Support","10. Hours, Tasks, the 5 Percent Level and Cost Savings","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"fl-hospice","state":"Florida","service":"Hospice","guides":[{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}