{"ref":"FL-HSP-ANE-02","title":"Investigating Alleged Violations and Protecting Patients","category":"Safeguarding","summary":"Sets how the Administrator immediately investigates every alleged violation involving anyone furnishing services on behalf of the Agency, protects patients while it is checked (including removing the accused person from patient contact), takes corrective action, and reports verified violations to AHCA and other bodies with jurisdiction within 5 working days of becoming aware of them, while the Florida Abuse Hotline report goes ahead without delay.","inShort":["Every allegation that someone working for us harmed a patient is investigated at once.","The person accused is kept away from patients until the investigation ends.","The Hotline report is never delayed for our own investigation.","Keep records, medication counts and other evidence safe, and tell only those who need to know.","Verified violations are reported to AHCA within 5 working days."],"primaryCitation":"42 CFR §418.52(b)(4)","citations":["s. 435.06(2)(b), F.S.","s. 415.1034, F.S.","s. 415.1045(4), F.S.","Rule 59A-38.006(2), (5)(d), F.A.C.","s. 448.102, F.S.","s. 415.1036, F.S."],"federalCitations":["42 CFR §418.52(b)(4)(ii)-(iv)","42 CFR §418.112(c)(8)","42 CFR §418.114(d)"],"surveyorAsks":["Walk me through your last investigation of an alleged violation, from the first report to the outcome.","What did you do to protect patients while the allegation was being checked?"],"forms":[{"ref":"FL-HSP-ANE-02-A","title":"Alleged Violation Investigation Worksheet"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (42 CFR §418.52(b)(4)(ii)-(iv))","5. Immediate Actions (the day the allegation is received)","6. Investigation","7. Corrective Action and Reporting Verified Violations","8. Fairness and No Retaliation","9. Responsibilities","10. Records and Compliance Monitoring","11. Staff Training","12. References","13. Related Policies and Forms","14. Approval","15. Revision History"],"version":"1.0","sample":false,"pack":"fl-hospice","state":"Florida","service":"Hospice","guides":[{"path":"/guides/abuse-neglect-exploitation-reporting/","h1":"Abuse, neglect and exploitation policies: what each state requires"},{"path":"/guides/hospice-policies/","h1":"What policies are required for hospice?"},{"path":"/guides/hospice-conditions-of-participation/","h1":"Hospice Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}