{"ref":"FL-HC-GOV-02","title":"Administrator, Alternate Administrator, and Office Availability","category":"Governance","summary":"Requires the governing body to appoint a qualified Administrator and to designate in writing a qualified Alternate Administrator, both screened before appointment; sets the hours the Administrator or alternate must be available to the public; sets what happens when a surveyor arrives; and requires changes of administrator to be reported to AHCA within 21 days.","inShort":["Pat Sample is the Administrator and runs Sample Agency, LLC day to day.","When the Administrator is away, Jo Sample is in charge with the same authority.","The office is open to the public Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern. Someone always answers the phone and the door during those hours.","If an AHCA surveyor arrives, call the Administrator right away, then the alternate. One of them must be at the office within an hour.","Not sure who is in charge today? Call the office on (813) 555-0100."],"primaryCitation":"s. 400.476(1), F.S.","citations":["s. 400.462(1), (10), F.S.","s. 400.476(1), F.S.","s. 408.806(1)(a)2, F.S.","s. 408.809(1)(b), F.S.","Rule 59A-8.0095(1), F.A.C.","Rule 59A-8.003(5), (6)(g), (9)(a)-(c), (e), F.A.C.","Rule 59A-35.090(2)(e), F.A.C.","Rule 59A-35.110(1)(c), F.A.C."],"federalCitations":[],"surveyorAsks":["Who is your administrator, and how does the administrator meet the qualifications in s. 400.462(1)?","Where is the written designation of your alternate administrator?"],"forms":[{"ref":"FL-HC-GOV-02-A","title":"Administrator and Alternate Administrator Designation"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (s. 400.476(1), F.S.)","5. Qualifications","6. Authority and Duties","7. Availability to the Public and to Surveyors","8. Appointment, Change and Vacancy","9. If the Agency Holds Only a Homemaker and Companion Registration","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"fl-hca","state":"Florida","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}