{"ref":"DC-HC-SVC-01","title":"Scope of Personal Care Services and Tasks Aides May Not Do","category":"Service delivery","summary":"Sets out the personal care services the Agency may provide under its home support agency license, the rule that aides perform only the tasks written in the client's service plan, the tasks aides never perform because they are skilled services or fall outside the license, and what staff do when a client or family asks for something outside the plan.","inShort":["We give personal care services only, never skilled nursing.","Do only the tasks written in the client's service plan by the registered nurse.","Never give medication, change dressings, do catheter, ostomy or tube care, or change oxygen.","If asked for a task outside the plan, say you will ask the nurse, and call the nurse the same day.","In an emergency, call 911 first."],"primaryCitation":"22-B DCMR §9918.4","citations":["22-B DCMR §9918.1","22-B DCMR §9918.4","22-B DCMR §9908.2(h)","22-B DCMR §9910.1(b)","22-B DCMR §9910.3","22-B DCMR §9910.4","22-B DCMR §9911.1(a)","22-B DCMR §9913.1","22-B DCMR §9913.3","22-B DCMR §9913.6","22-B DCMR §9916.2(c)(1)","22-B DCMR §9999.1","17 DCMR §9313.1","17 DCMR §9313.2","17 DCMR §9313.3","17 DCMR §9313.4","17 DCMR §9315.1","17 DCMR §9315.2","D.C. Code §44-501(a)(7)"],"federalCitations":[],"surveyorAsks":["Which personal care services does your Agency offer, and where is your written policy for each service offered (22-B DCMR §9908.2(h))?","Show me how an aide knows which tasks to do for this client."],"forms":[{"ref":"DC-HC-SVC-01-A","title":"Aide Task Quick Reference"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (22-B DCMR §9918.4)","5. Personal Care Services the Agency May Provide","6. How a Task Becomes Part of a Client's Services","7. Tasks Aides May Not Do","8. When Someone Asks for a Task Outside the Plan","9. Clients Who Also Receive Skilled Services from Another Provider","10. Telling Clients What the Agency Does","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"dc-hca","state":"Washington, DC","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}