{"ref":"DC-HC-INC-01","title":"Incident Management and Reporting to DC Health","category":"Safeguarding","summary":"How the Agency recognizes, responds to, reports and investigates incidents: immediate action at the scene, the internal report on Form DC-HC-INC-01-A, the report to DC Health within 48 hours of any incident involving a client in the presence of staff, the complete investigation report to DC Health within 30 days of the occurrence or of first awareness, the other reports the same event may need, the Agency's approach to the District's adverse event reporting system, and the incident log shared with complaints.","inShort":["An incident is anything that causes or could cause serious harm to a client: a fall with injury, a death, missing money or property, or a call to 911 or the police.","Keep the client safe and call 911 in an emergency. Then call the nurse or the on-call number at once.","Write down what happened in your note and fill in Part 1 of the incident report before the end of your shift.","The Director reports incidents that happen while staff are present to DC Health within 48 hours.","The Agency investigates every incident and sends DC Health a full report within 30 days.","If you suspect abuse, neglect or exploitation, also report it to Adult Protective Services right away."],"primaryCitation":"22-B DCMR §9917.7","citations":["22-B DCMR §9917.1","22-B DCMR §9917.7","22-B DCMR §9917.8","22-B DCMR §9917.9","22-B DCMR §9917.10","22-B DCMR §9917.11","22-B DCMR §9908.2(l)","22-B DCMR §9901.4(d)","22-B DCMR §9915.5","22-B DCMR §9906.2(c)(2)","22-B DCMR §9999.1","22-B DCMR §4701.6","D.C. Code §7-161"],"federalCitations":[],"surveyorAsks":["What is an incident? Give me examples.","Show me your incident log for this year."],"forms":[{"ref":"DC-HC-INC-01-A","title":"Incident Report and Investigation"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (22-B DCMR §9917.7)","5. Recognizing an Incident","6. Immediate Action","7. Report to DC Health Within 48 Hours","8. Investigation","9. Investigation Report to DC Health Within 30 Days","10. Other Reports for the Same Event","11. Adverse Event Reporting","12. The Incident Log","13. Learning From Incidents","14. Responsibilities","15. Records and Compliance Monitoring","16. Staff Training","17. References","18. Related Policies and Forms","19. Approval","20. Revision History"],"version":"1.0","sample":false,"pack":"dc-hca","state":"Washington, DC","service":"Home care","guides":[{"path":"/guides/abuse-neglect-exploitation-reporting/","h1":"Abuse, neglect and exploitation policies: what each state requires"},{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}