{"ref":"DC-HC-ETH-01","title":"Code of Conduct, Professional Boundaries, and Client Property","category":"Ethics","summary":"Sets the standards of conduct every employee follows in a client's home, the professional boundaries that protect clients and staff, the rules for handling a client's money and property on errands, gifts, honesty, and the duty to report concerns.","inShort":["Treat every client with courtesy, dignity and respect. It is their home and their life.","Never accept money, tips or gifts of value, and never lend, borrow, buy or sell anything with a client.","For errands, take only the money given for that errand, keep the receipt, and write it on the errand record for the client to initial.","Never use a client's bank card, PIN, checks or online accounts.","If something is missing or a client asks you to cross a boundary, tell the office the same day."],"primaryCitation":"22-B DCMR §9916.2(h)","citations":["22-B DCMR §9916.2(a)","22-B DCMR §9916.2(b)","22-B DCMR §9916.2(g)","22-B DCMR §9916.2(h)","22-B DCMR §9916.2(i)","22-B DCMR §9911.1(c)(4)","22-B DCMR §9909.8","22-B DCMR §9909.11","22-B DCMR §9917.7","22-B DCMR §9917.8","22-B DCMR §9918.4(m)","22-B DCMR §9999.1","17 DCMR §9321.5","D.C. Code §7-1903"],"federalCitations":[],"surveyorAsks":["How do your aides know what they may and may not do with a client's money?","Show me the record of an errand an aide ran with a client's money."],"forms":[{"ref":"DC-HC-ETH-01-A","title":"Code of Conduct Acknowledgment"},{"ref":"DC-HC-ETH-01-B","title":"Client Errand and Purchase Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (22-B DCMR §9916.2(h))","5. Conduct in the Client's Home","6. Professional Boundaries","7. Client Money and Property","8. Gifts and Tips","9. Honesty, Records and Fitness for Duty","10. Raising Concerns","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"dc-hca","state":"Washington, DC","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}