{"ref":"DC-HC-CR-03","title":"Admission Information, Communication Access, and Consent to Share Information","category":"Client rights","summary":"Sets out the written information every prospective client may ask for and every client receives on admission (the summary of admission policies, the rights statement, the complaint process, the service agreement and schedule of charges), how the Agency makes sure a client who cannot read or needs another language understands it, and how the client's written consent is obtained before information is shared with other providers.","inShort":["Before the first aide visit, every client receives the admission packet: admission summary, rights, complaint process, service agreement, charges and contact numbers.","The nurse goes through the packet with the client and records how it was explained.","A client who cannot read or needs another language gets a qualified interpreter, large print or another method. Family members do not interpret unless the client asks.","Share client information with other providers only when the client has signed the consent form, except in an emergency or when the law requires it.","If a client withdraws consent, tell the office the same day."],"primaryCitation":"22-B DCMR §9910.2","citations":["22-B DCMR §9910.1","22-B DCMR §9910.1(i)","22-B DCMR §9910.2","22-B DCMR §9908.4","22-B DCMR §9913.5","22-B DCMR §9916.1","22-B DCMR §9916.2(c)","22-B DCMR §9916.2(i)","22-B DCMR §9916.6","22-B DCMR §9917.3","22-B DCMR §9919.1(b)","22-B DCMR §9914.2(p)"],"federalCitations":[],"surveyorAsks":["Show me the written summary of your admission policies, and how you give it to prospective clients and new clients.","Where in this record is the evidence that the client received the complaint process summary on acceptance of services?"],"forms":[{"ref":"DC-HC-CR-03-A","title":"Admission Packet Checklist and Acknowledgment"},{"ref":"DC-HC-CR-03-B","title":"Consent to Share Information with Other Providers"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (22-B DCMR §9910.2)","5. The Summary of Admission Policies","6. Information for Prospective Clients","7. The Admission Packet","8. Making Sure the Client Understands","9. Consent to Share Information with Other Providers","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"dc-hca","state":"Washington, DC","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}