{"ref":"CA-HH-BUS-04","title":"Public Information, Advertising, and Use of the Home Health Agency Name","category":"Business","summary":"Makes the Administrator responsible for the accuracy of every advertisement, brochure, website, and public statement, limits public material to services the Department has approved on the license and to the approved service area, protects the protected terms \"home health agency\" and \"home health\", and, if the Agency is Medicare-certified, reviews public information on services and limits at least annually.","inShort":["Only use brochures, flyers, and web pages the Administrator has approved.","Describe only the services we actually provide, in the area we are approved to serve.","Do not promise visits, services, or staff that are not in the patient’s plan.","Send any question from the media, a lawyer, or a regulator to the Administrator."],"primaryCitation":"22 CCR §74718(a)(5)","citations":["22 CCR §74718(a)(5)","Cal. Health & Safety Code §1726(b)","22 CCR §74600(b)","22 CCR §74659(a)","22 CCR §74671(e)","22 CCR §74607(a)"],"federalCitations":["42 CFR §484.105(i)(2)"],"surveyorAsks":["Who approves your brochures, website, and advertisements?","Do your materials list only the services and counties on your license?"],"forms":[],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (22 CCR §74718(a)(5))","5. Approving Public Material","6. What Public Material May and May Not Say","7. Review","8. Statements by Staff","9. Responsibilities","10. Records and Compliance Monitoring","11. Staff Training","12. References","13. Related Policies and Forms","14. Approval","15. Revision History"],"version":"1.0","sample":false,"pack":"ca-hha","state":"California","service":"Home health","guides":[{"path":"/guides/home-health-agency-policies/","h1":"What policies and procedures are required for home health agencies?"},{"path":"/guides/home-health-conditions-of-participation/","h1":"Home health Conditions of Participation: which policies each one needs"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}