{"ref":"CA-HC-SVC-05","title":"Transportation and Escort Services","category":"Service delivery","summary":"Sets the standards for driving clients and escorting them in the community: when transportation is offered, driver and vehicle approval, insurance at least at the California minimum, trip planning, safe transfers, seat belts and hands-free phones, accidents, escort on foot or public transit, mileage reimbursement under Labor Code §2802, and the annual training on how to safely transport a client required by Cal. Health & Safety Code §1796.44(c)(5).","inShort":["Drive a client only if you are an approved driver and the trip is in the service plan or approved by a supervisor.","Everyone wears a seat belt. Do not hold or use your phone while driving; pull over to call.","No other passengers, no smoking and no personal errands. Never leave a client alone in the car.","After an accident, call 911 if anyone is hurt, then the office, and write an incident report the same day.","Tell the office within one business day about any license problem, accident, ticket or insurance change."],"primaryCitation":"Cal. Health & Safety Code §1796.44(c)(5)","citations":["Cal. Health & Safety Code §1796.44(c)(5)","Cal. Health & Safety Code §1796.12(n)","Form HCS 281 (12/21) §§B4, B5","Cal. Veh. Code §16056(a)(2)","Cal. Veh. Code §23123.5","Cal. Veh. Code §27315(d)","Cal. Lab. Code §2802"],"federalCitations":[],"surveyorAsks":["Do you provide transportation? Where is it in your program description?","Show me the annual training on safe transportation for this aide."],"forms":[{"ref":"CA-HC-SVC-05-A","title":"Driver and Vehicle Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (Cal. Health & Safety Code §1796.44(c)(5))","5. When the Agency Transports a Client","6. Approving Drivers and Vehicles","7. Before the Trip","8. During the Trip","9. Accidents and Breakdowns","10. Escorting a Client in the Community","11. Mileage and Costs","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"ca-hca","state":"California","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}