{"ref":"CA-HC-SVC-02","title":"Scope of Home Care Services and Tasks Aides May Not Perform","category":"Service delivery","summary":"Defines the nonmedical home care services the Agency arranges under Cal. Health & Safety Code §1796.12(n), lists the skilled and licensed tasks aides never perform, explains what happens when a client needs a task aides cannot do, and sets how services are described to clients and the public.","inShort":["Do only the tasks in the client's service plan. Our services are nonmedical.","Never give injections, give or set up medicine, do wound care, or care for catheters, tubes or oxygen settings.","If anyone asks you to do a task you are not allowed to do, say no politely, even if the family or a nurse says it is fine.","Tell the office the same day about any request for a task you cannot do. In an emergency, call 911 first.","Introduce yourself as a home care aide. Never say you are a nurse."],"primaryCitation":"Cal. Health & Safety Code §1796.12(n)","citations":["Cal. Health & Safety Code §1796.12(n)","Cal. Health & Safety Code §1796.12(a), (c)","Cal. Health & Safety Code §1796.17(b)","Cal. Health & Safety Code §1796.57","Cal. Health & Safety Code §1725(b)","Cal. Health & Safety Code §1727(b)","Form HCS 281 (12/21) §B5"],"federalCitations":[],"surveyorAsks":["What services does your organization provide? Show me your program description.","What would your aide do if a client asked her to change a wound dressing or give an insulin shot?"],"forms":[{"ref":"CA-HC-SVC-02-A","title":"Services We Provide and Tasks Our Aides Cannot Do"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (Cal. Health & Safety Code §1796.12(n))","5. Services the Agency Provides","6. Tasks Aides May Not Perform","7. When a Client Needs a Task Aides Cannot Do","8. Describing Services to Clients and the Public","9. Working Alongside Other Providers","10. Responsibilities","11. Records and Compliance Monitoring","12. Staff Training","13. References","14. Related Policies and Forms","15. Approval","16. Revision History"],"version":"1.0","sample":false,"pack":"ca-hca","state":"California","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}