{"ref":"CA-HC-SUP-01","title":"Supervision of Home Care Aides","category":"Service delivery","summary":"Sets the Agency's own program for supervising home care aides, because California home care law sets no supervisory visit interval and the Department oversees aides only through the Home Care Aide Registry: named supervisors in every job description, scheduled supervisory home visits and phone check-ins, what supervisors check and observe, on-call support, and how problems are corrected.","inShort":["You have a named supervisor. Call the office or the on-call line any time you are unsure.","A supervisor visits each client within the first 30 days and at least every 90 days after that.","Be at the supervisory visit when you are asked. The supervisor may watch you give care.","The supervisor checks that you do only the tasks in the service plan and that your records and EVV are right.","Tell your supervisor about any change in the client or any concern about safety or abuse."],"primaryCitation":"Form HCS 281 (12/21) §B2","citations":["Form HCS 281 (12/21) §B2","Cal. Health & Safety Code §1796.52(d)","Cal. Health & Safety Code §1796.43(a)","Cal. Health & Safety Code §1796.42(e)"],"federalCitations":[],"surveyorAsks":["Who supervises your home care aides? Show me the lines of supervision in the job descriptions.","How often does a supervisor visit each client? Show me the last supervisory visit for this client."],"forms":[{"ref":"CA-HC-SUP-01-A","title":"Supervisory Visit Record"}],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (Form HCS 281 (12/21) §B2)","5. Who Supervises","6. Supervisory Visits and Check-ins","7. What the Supervisor Checks","8. Observing the Aide","9. Day-to-Day Support","10. When a Problem Is Found","11. Responsibilities","12. Records and Compliance Monitoring","13. Staff Training","14. References","15. Related Policies and Forms","16. Approval","17. Revision History"],"version":"1.0","sample":false,"pack":"ca-hca","state":"California","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}