{"ref":"CA-HC-SAF-02","title":"Medical Emergencies, Sudden Changes, and Death in the Home","category":"Service delivery","summary":"Sets what aides do in a medical emergency (call 911 first, stay with the client, give responders any POLST or prehospital do-not-resuscitate form, then call the office), how sudden changes that are not emergencies are reported the same day, what to do when a client does not answer the door, and what to do when a client appears to have died. Emergency procedures are part of the entry-level safety training required by Cal. Health & Safety Code §1796.44(b)(2).","inShort":["In an emergency, call 911 first, then the office. If you are not sure it is an emergency, call 911.","Stay with the client, unlock the door and give the responders any POLST or DNR form and the medication list.","Never decide not to call 911, and never decide that a client has died.","If a client appears to have died, call 911 and the office, do not move anything, and wait for the responders.","Call the office the same day about any sudden change, and write an incident report after any emergency."],"primaryCitation":"Cal. Health & Safety Code §1796.44(b)(2)","citations":["Cal. Health & Safety Code §1796.44(b)(2)","Cal. Prob. Code §4780","Cal. Prob. Code §4781.2"],"federalCitations":[],"surveyorAsks":["What does an aide do if a client is not breathing or cannot be woken?","What does an aide do if the client has a POLST form?"],"forms":[],"headings":["Terms of Reference","1. Purpose","2. Scope","3. Definitions","4. Policy Statement (Cal. Health & Safety Code §1796.44(b)(2))","5. Recognizing an Emergency","6. What to Do in an Emergency","7. POLST and Advance Directives","8. Sudden Changes That Are Not Emergencies","9. When the Client Does Not Answer","10. When a Client Appears to Have Died","11. After an Emergency or Death","12. Responsibilities","13. Records and Compliance Monitoring","14. Staff Training","15. References","16. Related Policies and Forms","17. Approval","18. Revision History"],"version":"1.0","sample":false,"pack":"ca-hca","state":"California","service":"Home care","guides":[{"path":"/guides/home-care-agency-policies/","h1":"What policies does a home care agency need?"}],"agency":{"name":"Sample Agency","legalName":"Sample Agency, LLC","logo":null}}